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Política de Privacidade

Última atualização: maio de 2026


1. Data Controller

Instituto Wu Wei — Integrative Medicine, hereinafter referred to as the Clinic, is the controller of personal data processed on this platform, under Brazilian Law no. 13,709/2018 (LGPD).

2. Data Collected

We collect sensitive personal health data (Art. 11, LGPD) provided by the data subject or the responsible healthcare professional, including: full name, date of birth, CPF, email, phone, address, clinical history, medications, diagnoses, and health diary records.

3. Purpose of Processing

Data is processed exclusively for: (i) providing integrative health services; (ii) clinical monitoring and electronic medical records; (iii) patient communication; (iv) compliance with legal obligations. We do not share data with third parties for commercial purposes.

4. Legal Basis

Sensitive health data is processed based on the data subject's explicit consent (Art. 11, II, "a" of the LGPD) and/or for the protection of the data subject's health (Art. 11, II, "f" of the LGPD), as applicable.

5. Data Subject Rights (Art. 18, LGPD)

You have the right to: confirm the existence of processing; access your data; correct incomplete or outdated data; request anonymization, blocking, or deletion of unnecessary data; data portability; revoke consent; and request deletion of data processed based on consent. To exercise your rights, use the My Data section in your patient panel or contact the clinic by email.

6. Retention Period

Data is retained for the period necessary to provide services and comply with legal obligations, including the minimum medical record retention period under CFM Resolution no. 1,821/2007 (20 years from last appointment).

7. Security

We adopt appropriate technical and organizational measures to protect your data against unauthorized access, including in-transit encryption (TLS), role-based access control, and audit logging.

8. Contact

Questions about this policy: contact us via WhatsApp +55 16 99175-7911 or by clinic email.